Privacy Policy

Applicable Law: This Privacy Policy is governed by the federal and state laws of the United States of America, in compliance with the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy regulations, to ensure alignment with our target market.
Thank you for choosing Poscd, your trusted online destination for premium eyewear cases. We respect your privacy and are committed to protecting the personal information you provide when using our website (the “Site”). This Privacy Policy outlines how we collect, use, store, and safeguard your information, as well as your rights regarding your personal data.

1. Information We Collect

We only collect personal information that is necessary to process your orders, provide customer service, and improve your shopping experience—our Site does not use personal information collection as its primary purpose. The types of information we may collect include:
  • Order & Payment Information: Name, shipping address, billing address, email address, phone number, and payment details (e.g., credit card numbers) when you place an order.
  • Account Information: Username, password, and preferences if you create an account on our Site.
  • Usage Data: Non-identifiable information such as IP address, browser type, pages visited, and time spent on the Site, collected via cookies and similar technologies to optimize Site performance.

Secure Collection of Payment Information

All payment information (including credit card numbers) is collected on SSL-encrypted (Secure Sockets Layer) pages to ensure end-to-end data protection. We do not store full credit card details on our servers; instead, we use trusted third-party payment processors (e.g., PayPal, Stripe) that comply with Payment Card Industry Data Security Standard (PCI DSS) to handle and secure your payment data.

2. How We Use Your Information

We use your personal information for the following limited, legitimate purposes:
  • Process and fulfill your orders, including shipping, delivery, and order tracking.
  • Respond to your customer service inquiries, resolve issues, and provide support.
  • Send you order confirmations, shipping updates, and important notices related to your purchases.
  • Send marketing communications only if you have explicitly consented (you may opt out at any time by following the unsubscribe link in our emails).
  • Improve our Site, products, and services by analyzing non-identifiable usage data.

Strict Prohibitions on Information Use

  • We will never sell your contact information (including email address, phone number, or address) to third-party marketers, advertisers, or any other entities for commercial purposes.
  • We will never use your personal information or images for advertising, marketing, or promotional purposes without your explicit, written consent. This includes but is not limited to using your name, photos, or order details in social media campaigns, product testimonials, or other advertising materials.

3. Permissible Incentives & Free Gifts

We may offer free gifts, discounts, or other incentives only in the following scenarios—never for the primary purpose of collecting personal information:
  • In conjunction with a purchase: Free gifts or samples may be included with your order as a thank-you for your business.
  • As part of a legitimate marketing campaign: Limited-time promotions (e.g., holiday giveaways, loyalty program rewards) where incentives are offered to engage customers, not to collect personal data.
Any incentive program will clearly state its terms and will not require you to provide excessive personal information beyond what is necessary to fulfill the offer.

4. Information Sharing & Disclosure

We may share your personal information only with trusted third-party service providers who assist us in operating our business, subject to strict confidentiality agreements. These third parties include:
  • Shipping carriers (e.g., USPS, UPS) to deliver your orders.
  • Payment processors to handle secure payment transactions.
  • Customer service providers to assist with your inquiries.
We will disclose your information if required by law (e.g., to comply with a court order or government request) or to protect our rights, property, or safety, as well as the rights and safety of our customers and the public.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
  • SSL encryption for all payment and personal information collection pages.
  • Regular security audits and updates to our Site and systems.
  • Restricted access to personal information for authorized staff only.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we commit to continuously improving our security practices.

6. Your Rights Regarding Your Personal Information

Under U.S. privacy laws (including CCPA for California residents), you have the following rights:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request to update or correct inaccurate personal information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations to retain certain data (e.g., order records for tax purposes).
  • Opt-Out: Opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, contact us using the information below. We will respond to your request within 15 business days.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a new effective date. Your continued use of the Site after the effective date constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
  • Email: service@poscd.com
  • Mailing Address: 111 Congress Avenue, Suite 400, Austin, TX 78701, United States
  • Business Hours: Monday–Sunday, 9:00 AM–6:00 PM (CST,USA)